Weigh in 2

I have been thinking about weigh in 2 since I woke up on Sunday morning feeling dehydrated after a huge meal and bottle of wine.  Every other day I simply stuck to Slimming World plan and ate syn free apart from 2 del monte juice ice lollies which are 3.5 syns. 

The result is .............

I am so happy with this, 2lbs is what I am aiming for each week, and I wont be dining out again until 14th February, when we are going to Berts at The Merchant Hotel and I am hoping to wear something HOT!

How has your week of slimming been?
Chelle

Education Evolving and Exfoliation

What a weird title, let me explain.  I am a beauty therapist, and education is very important to me, this is one of the reasons I decided to train at a private college where outside examiners come in and observe students working under exam conditions, imagine for a moment doing a busy 8 hour day with an examiner looking over your shoulder and asking you in depth questions all while you are maintaining a professional environment in front of your client, its stressful, but I do have a sense of achievement knowing that I was tested and proved myself.


When a newly trained ITEC / CIDESCO therapist leaves college they do so with a huge knowledge of the human body and the detailed workings of electrical salon equipment and off they go to do what they love to do, which is make people feel good in their own skin.


The problem comes when a therapist thinks they know it all, don't get me wrong I do know it all about the products that I use and the equipment that I use along side them, this is because I have not stopped learning and evolving as a therapist, I attend classes at least every month on subjects from skin, massage, nails and waxing etc.  But I do not know it all about what is coming next in terms of ingredients, techniques, trends and new equipment and this is the reason that I have made a promise to both myself and my business to stay educated by attending classes every month of every year.


Now were does exfoliation come into all of this, well in my experience this is where most clients are going wrong, the skin care world has moved on a lot from scrubbing our faces with crushed apricot kernels (though granular scrubs are beneficial for younger very oily skins).  Get into your local professional salon and find out about lactic acid, salicylic acid, rice bran and lots of other goodies.

Blowing The Budget

Last night I had 23049823904 Slimming World syns, approximately.

We went out for a friends birthday dinner, it took me 15 minutes to decide between ordering a glass of wine or a bottle, only for the comedy of our waitress asking me how many glasses I needed with the bottle........... eh one thanks :)

The food was a lot better than I expected, I had only ever had lunch at The Pheasant before which was good pub grub.  Last night I dined on delicious fillet steak and the 23049823904 syns pepper sauce!

So all in all I had a lovely weekend, seeing friends and feeding my face.  I am totally ok with my synful dinner as we don't go out that often so in winter I wont be holding back from steak and dessert, in the warmer days however I will order delicious salads and not feel like I am missing anything.

Tomorrow I am meeting with my local Slimming World leader Caroline to arrange Bliss Beauty Clinic giving massage vouchers for her groups slimmer of the week, then its back to my tax return before visiting my friends new baby Emily.

Feeding My Soul

Tomorrow I have a day of catching up with girlies from my beauty course and being pampered from head to toe.

First of all I am off to see the fabulous Naomi of NB Beauty in Ballymena, I can vouch that she is a fabulous therapist, because I was there when she performed her first advanced bikini wax.......... I was there on the couch experiencing it  lol, anything for a pal.

I am having deluxe mani and pedi and then a much needed back exfoliation, don't be afraid to ask your therapist to perform this before your back massage, its something we just cant master ourselves :), then a back massage....BLISS

Afterwards I am off to catch up with Grainne another Roberta Mechan Beauty College gal who is working at Aura on the Lisburn Road, we are going for coffee.  I must not have a bun, I must not have a bun lol.

I don't see my friends often but when I do it really feeds my soul, even if you have to plan your catch ups weeks/months in advance I encourage you to do it, because when the date rolls around you will have a lovely day together.

Weigh in 1

WOOOOOOHOOOOOOOOOOOO

Can you tell I am pleased?  I am pleased and surprised.  I have been following Slimming World for 7 days, I stuck to the plan, followed all the recipes and honestly ate a lot of food. so much food that I was starting worry that I would not have lost any weight.

I actually lost FIVE pounds! 

I am hoping for another good loss next week and then I would be happy with 2lbs a week, I would be very happy actually.

I think the reasons I had a good week are that I planned my meals and also had lots of fruit and fat free yoghurt at hand.

I am out for dinner on Saturday and feeling a bit nervous about that, so I shall try and find the menu on line and make a good choice.

Bye for now
Chelle

Customer Service

Now before I start into my rant lets be clear that in any business there are going to be problems, the item you ordered hasn't arrived into store, the hotel has overbooked etc etc

I am not the type of person to get hot under the collar about these things, and usually the company does their best to address the problem and make you the client feel valued to ensure you will return and spend more of your hard earned £

However today I came up against an argumentative patronising employee, who wouldn't admit his team messed up, accused me of lying, and then - this is my pet hate - he refused to work with another dept of his business to resolve my problem, and told me to contact them myself.  Again let me stress that I do understand that in lots of businesses especially retail stores the shop staff cannot access information to resolve the problem, but this would not have been an issue for Mr Patronising, he simply didn't want to take responsibility for the problem, deal with it and ensure that I, the client was happy.

So now Mr Patronising has made this simple problem, a nightmare.

So when a customer approaches you with a problem, gives you all the information, and explains very clearly what they need to happen next, please either do what is necessary asap, or lift the phone and speak to your customer, explain the options, apologise and make a plan to resolve the issue.  Do not ignore them for a week and then when they call to follow up call them a liar, talk over them and be aggressive, this only makes the situation horrible, and makes me the client wonder why they give you thousands of pounds every year.

Be nice to your clients, or soon, they will be someone elses!

Chelle

Slimming Sunday

Not much excitement today, but that's not what Sundays are for anyways.  A trip to B&Q, yes I am one of those boring people, and then time to stock up on some more vegetables and 7 jars of herbs and spices for my slimming world recipes.

Today is cottage pie, again all syn free!

This is enough to feed about 6 people, ooopppssss

This was my 1/6 portion (still huge) which was delicious and I am full to the top. 

We shall be having this tomorrow evening again, and tomorrow I will plan more meals.  Time for me to get back to my tax return now, why oh why did I not file my receipts at the end of each week?